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Paper 1 MIDTERM EXAMINATION Spring 2009 MGT613- Production / Operations Management (Session - 1) Question No: 1 ( Marks: 1 ) - Please choose one Which ONE of the following statements correctly explains the role of operation's manager? To coordinate the activities between marketing and finance department To sustain, protect and project the company's long term strategies To develop organizational strategy that reflects the operational strategy To sustain, protect and project the company’s operation/production side . (page 1)Whether profit or non profit, the role of an OPERATIONS MANAGER is to sustain, protect, and project the company’s operations side. Question No: 2 ( Marks: 1 ) - Please choose one What would be the productivity if a machine produced 50 units in 3 hours? 0.066 units per hr 16.66 units per hr 6.766 units per hr 60.66 units per hr 50 /3 = 16.66 Question No: 3 ( Marks: 1 ) - Please choose one Operations manager is responsible for all of the following EXCEPT: Forecasting Capacity planning Inventory management Distributing organizations’ goods Operations Managers job responsibility includes but is not limited to (page 3) Ø Forecasting Ø Capacity planning Ø Scheduling Inventory Management Ø Quality Assurance and Control Ø Motivating employees Ø Deciding where to locate facilities Question No: 4 ( Marks: 1 ) - Please choose one Which one of the following formulae can be used to compute value? (Quality + Speed – Flexibility) / Cost (Quality + Speed+ Flexibility) / Cost (Quality + Speed - Cost) / Flexibility (Quality + Speed+ Cost) / Flexibility Question No: 5 ( Marks: 1 ) - Please choose one Which one the following formula or function can be used to measure the performance? Flexibility + profit+ operations Work + profit + value Quality + speed + flexibility Profit + Incentives + standards Question No: 6 ( Marks: 1 ) – Please choose one Organizational strategies relate to which of the following sets of factors? Survival, profitability, growth rate and market share Profitability, survival, leads times and target market Quality, operating resources, growth rate and market share Scheduling, profitability, lead times and survival (page 43)http://highered.mcgraw- hill.com/sites/dl/free/0072443901/21708/ste43901_ch02qxd.pdf Question No: 7 ( Marks: 1 ) - Please choose one Which of the following statements corresponds to an order-winning characteristic? A factor which may be significant in other parts of the organization A factor which gives an organization a competitive edge A factor which serves as a minimum standard for purchase A factor which increases the profitability of the organization (Handout page 15)order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitors services Order winners are the criteria that differentiate the products and services of the firm from others’. These are the characteristics of an organization’s goods or services that cause it to be perceived as better than competitors’ products Question No: 8 ( Marks: 1 ) - Please choose one To make operations strategy effective it should be: Independent of the organization’s strategy Consistent with the organization’s strategy Developed by a first line manager Independent of time dimension ·Operations strategy – The approach, consistent with organization strategy that is used to guide the operations function page#14 Question No: 9 ( Marks: 1 ) - Please choose one Which one of the following correctly explains the elements of a good forecast? Timely, having a purpose, accurate, written, reliable, meaningful Timely, accurate, judgmental, correctness, verbal, simple to use Timely, accurate, reliable, meaningful, written, simple to use Timely, accurate, reliable, consistent, meaningful, written, simple to use (Handout Page 34) Timely, Reliable, Accuracy, Meaningful Forecast, Written/Documented, Simple to understand and use Question No: 10 ( Marks: 1 ) - Please choose one
